Employee Spotlight on Dale Gulledge

As the facility manager at AAA South Square in Durham, NC, Dale Gulledge is focused on total customer and member satisfaction. Since September 2014, Gulledge has been a part of the AAA Carolinas team. "My Favorite thing is being part of a team that works together to complete the total member experience from car care and towing, to peace of mind for our members."

When it comes to extending the life of your vehicle, Gulledge suggests keeping up on your manufacturer's maintenance service schedule. By doing this, you can anticipate or avoid repairs."Listen to your car. If you hear any sounds that are not normal, take it to your Local AAA Care Center and have them check it out." 

As the seasons change, the most common issues Gulledge sees in his shop are battery-related. Routine battery tests are necessary and can prevent you from being stranded on the side of the road. "People do not realize that a weak or older battery may not start the car under harsh conditions. That is why we do a complete battery and charging system test on all vehicles that come in at our AAA Car Care Center." 

AAA members have access to emergency roadside assistance when needed, but it's always a good idea to have your car serviced regularly to prevent a breakdown. "Roadside help anytime is one of the main reasons people join AAA. It is not just for breakdowns; you can use it if you lock your keys in your car or you get a flat, and we will be there any time of day. Your AAA membership covers YOU, not your vehicle so that you can have peace of mind in your car or a friend’s car. We also have a full-service travel agency, insurance coverage at a great price, and discounts that help pay for your membership," said Gulledge.  

As the temperature gets warmer and we head into the summer season, schedule an appointment at your local AAA Car Care Center for an inspection. Our trained experts will make sure your car is running optimally for daily driving and summer road trips. For more car care tips, visit AAA Talks and print your Car Care Coupons now. 


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