Spotlight: DeFalco’s Automotive & Towing
In our efforts to provide excellent service to our members, we partner with quality auto repair, auto body and towing providers throughout the Carolinas to ensure help for our members no matter where they may need it. This month, we are highlighting a company we work closely alongside to help stranded members get back on the road – DeFalco's.
If you ever find yourself needing repair work or broken down while vacationing at the beach, DeFalco’s Automotive and Towing in Surfside Beach, (close to Myrtle) South Carolina has you covered. DeFalco’s is a towing service, emergency roadside assistance service and repair shop all in one.
DeFalco’s began its work in Chatham, New Jersey in 1994 and has since expanded to South Carolina in 2007. Both locations are AAA approved for their diligent work and dedication to assisting all motorists. The company offers 24/7 towing services and full automotive work at both of its locations. The automotive service won the Silver Award for the Service Provider of Excellence in 2017 for the entire East Coast region of AAA.
This family-owned automotive center builds relationships with those it services and strives to be a house-hold name in the community. Office manager April DeFalco said her parents loved to vacation along the South Carolina coast so they relocated there from New Jersey and opened DeFalco’s Surfside location.
“We have old fashioned business practices and values,” April said. “We offer prompt, honest, and reliable service, that’s priority number one. We stand by our work, and that’s why our customers have confidence in us. We take pride in exceeding our customers expectations. Being family run, our family values translate into how we treat our customers. We value our customers because they are our family too.”
April works alongside her mom, Cheryl, and brother, Sean, as well as 50 other employees to keep motorists safe on the roads.